Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Contact information: Your name, email address, telephone number, company name and job title.
• Enquiry information: Details you provide when requesting information, a quotation, a demonstration, developer access or a business discussion, including messages and attachments.
• Technical information: Your IP address, browser type, device information, operating system, referring website and website access logs.
• Website usage information: Pages visited and interactions with website features, where collected through cookies or similar technologies.

Please avoid submitting sensitive personal information or personal information about other individuals unless it is necessary and you are authorised to provide it.

2. How We Use Your Information

We use personal information for purposes such as:

• Responding to enquiries and requests.
• Discussing your requirements and providing relevant information about our products, platforms and services.
• Managing business relationships and related communications.
• Operating, maintaining and improving our website.
• Identifying technical problems, preventing misuse and maintaining security.
• Meeting applicable legal obligations and resolving disputes.

Where we send promotional communications, we will obtain consent when required. You may ask us to stop sending promotional messages at any time.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences and understand website usage.

Where required by applicable law, we will request your consent before using non-essential cookies.

You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Disabling some cookies may affect website functionality.

4. How We Share Information

We may share personal information, where necessary, with:

• Service providers supporting website hosting, maintenance, security, communications and other business operations.
• Professional advisers, where required for legal, accounting or related advice.
• Authorities or other parties where disclosure is required by law or necessary to protect lawful rights and security.
• Parties involved in a proposed merger, acquisition or business transfer, subject to appropriate confidentiality and data protection arrangements.

Service providers should access information only as necessary for their services and handle it under appropriate obligations.

We do not sell personal information.

5. Platform and Customer Project Data

This Privacy Policy primarily applies to our public website and related enquiries.

If you use our platforms, APIs, connected devices, applications or project services, additional agreements or privacy notices may apply. These may explain how account information, device data, telemetry and other project information are handled.

Where we process personal information on behalf of a business customer, our handling of that information is governed by the relevant agreement and applicable law. Requests relating to customer-controlled information may need to be directed to that customer.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including managing enquiries and business relationships, meeting legal obligations and resolving disputes.

Retention periods depend on the type of information, the purpose for which it was collected and applicable requirements. When information is no longer required, we will delete or anonymise it, subject to legitimate backup and legal retention needs.

7. Information Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, transmission method or storage system can guarantee complete security.

8. International Processing

Where our service providers process or store information outside your country, we will take steps required by applicable law to protect that information.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion of information or other information about its processing.

Where processing relies on your consent, you may withdraw that consent. Withdrawal does not affect processing already carried out lawfully and may affect our ability to fulfil certain requests.

To make a privacy request or raise a complaint, contact info@reddreamventures.com. We may need to verify your identity before acting on your request. Certain requests may be subject to legal exceptions or retention requirements.

10. Third-Party Websites

Our website may contain links to external websites, platforms or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

11. Children’s Privacy

Our website is intended for business and professional audiences and is not directed at children.

If you believe a child has provided personal information through our website, please contact us so we can investigate and take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services or applicable requirements. The revised policy will be published on this page with an updated effective date. Where required, we will provide additional notice.

13. Contact Us

For questions, privacy requests or complaints concerning this policy, please contact: